Customers Asked Questions
We promise to deliver your order within a maximum of 4 working days to anywhere in the Lebanon. Other countries delivery timelines will be mentioned at checkout page, once you select your country.
Next Day Delivery option will be also available for customers located in selected regions using Afandee Express Delivery, at additional service charge.
Our logistic partners representative will be contacting you to schedule the preferred delivery day/time, so make sure you provide accurate contact details at checkout!
We provide our customers free returns and replacements for any delivered faulty products reported within 48 hours. Most of our products are also covered by supplier warranty which will be mentioned in products description and customer’s invoice.
The customer will be charged shipping cost for returning, or exchanging items that are not damaged or found faulty.
Risk-free shopping with Afandee!
You can choose any payment option of the below at the checkout page:
- Cash On Delivery COD: Only available for customers located in the Lebanon.
- Credit Card On Delivery CCOD: Only available for customers located in UAE.
- Online Credit / Debit Card: Available for all customers.
- Online PayPal: Available for all customers.
To follow-up or track your order, please click on Track Order in the top-bar menu and mobile menu, then write your order number and email id that was used to place it. Once you submit, instant information about your order will be displayed!
For immediate orders cancellation, contact our Customer Care team. Our team can also keep you updated with the order status.
Sellers Asked Questions
Visit Sell On Afandee page, click on ‘Open Store’ button, which will redirect you to fill the seller application form.
Once your application is filled and submitted, you will be redirected to create an account with instant access to your seller dashboard!
Start your online selling journey with us with No Cost. You will be charged for a Commission on Sales once the sale is done!
Sold products must be delivered to our premises for Quality Check and Packaging, we can provide this service based on predefined fee.
You can sell all you can, Try it Now!